Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-driven-home-preference-matching-engines.livebursts.com (hereinafter referred to as “AI-driven Home Preference Matching Engines,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your personal data in the following scenarios:

  1. Using Our Services: When you sign up and use our applications or services as an authorized user, we collect and process your information to provide personalized functionality and enhance your experience.
  2. Website Visits: If you visit our websites linked to this Privacy Policy, we may track your interaction through various techniques like log files, cookies, and pixel tags to improve our online offerings.
  3. Communications: We may reach out to you via email, calls, or text messages (SMS) for transactional purposes, newsletters, marketing campaigns, or customer support. By providing your contact details, you consent to receiving such communications from us.

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: Details related to your user account, such as username, email address, and password hashes.
  • Payment Information: Credit card or debit card numbers, expiration dates, and billing addresses for processing transactions.
  • Financial Information: Data about your financial status, credit history, or investment preferences (if provided).
  • Purchase Information: Records of products or services you have purchased from us, including order details and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP address, device type, and advertising ID.
  • Location Data: Information about your geographical location when using our location-based services or providing consent for location tracking.
  • Feedback: Any comments, reviews, or ratings you choose to share with us.
  • Social Media Information: Data from social media platforms when you connect or interact with our accounts on these platforms.
  • Product Information: Details about products you view, search for, or purchase on our sites, including preferences and customization choices.

We collect this data through various means: user input forms, account settings, secure payment gateways, analytics tools, and automated technologies within our applications. Additionally, third parties may share personal data with us, but they are bound by their respective privacy agreements.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights for improvement. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  • Preference Cookies: Remember your preferences, such as language settings or theme choices.
  • Analytics Cookies: Track website usage to analyze trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purposes for which it was collected:

  • Financial and transaction data may be retained for up to seven (7) years due to legal and tax requirements.
  • Personal information associated with customer accounts is typically kept for as long as the account remains active or until you request its deletion.
  • Data used for analytics and improvement of our services is usually retained for a period of two (2) years after collection.

When no longer required, we securely delete or anonymize the data to prevent unauthorized access or use.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and receive a copy of it.
  • Rectification: The right to have inaccurate or incomplete personal data corrected.
  • Erasure (Right to be Forgotten): In some regions, you may request the deletion of your personal data from our systems.
  • Restriction: You can ask for restrictions on the processing of your personal data in certain circumstances.
  • Portability: The ability to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: You have the right not to be subjected to automated individual decision-making that significantly affects you.

To exercise these rights or file a complaint, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below. We will respond within the legally required time frame.

Changes to Policy

AI-driven Home Preference Matching Engines reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us through the following channels:

  • Email: contact@ai-driven-home-preference-matching-engines.livebursts.com
  • Postal Mail: AI-driven Home Preference Matching Engines, Privacy Team, [Address]

We are dedicated to handling your personal data with care and transparency. Thank you for choosing our services.